At Pic Buddy Photography, your privacy and memories are sacred to us. This Privacy Policy details how we collect, protect, and handle your personal details, photography galleries, and checkout transactions.
1. Information We Collect
We collect information provided directly by you when booking sessions, accessing galleries, or purchasing photos:
- Contact details including full name, email address, and phone number.
- Delivery address details for physical lab print orders and courier dispatches.
- Order history, purchased photo references, and download transaction IDs.
- Optional event notes and courier delivery instructions.
2. Gallery Protection & PIN Security
We take rigorous measures to safeguard your private photo collections:
- Client collections can be PIN-protected by hosts, preventing unauthorized public viewing.
- Watermarks are automatically rendered across preview images until purchased.
- High-resolution master files are stored on secure cloud storage with time-limited signed download tokens.
3. Payment Information Security
All payment transactions are encrypted. Pic Buddy does not store credit or debit card numbers on our servers. Card transactions are handled securely by PCI-DSS compliant payment gateways. For bank transfers, uploaded deposit slips are stored privately and accessible strictly by authorized administrative auditors.
4. Data Sharing & Third Parties
We never sell, rent, or trade your personal information to third parties. We share data solely with trusted service partners necessary to fulfill your orders (such as island-wide delivery couriers and SMS/email confirmation services).
5. Your Rights & Inquiries
You have the right to request access to the personal data we hold about you or request deletion of your account. To exercise these rights, please reach out to our team:
Customer Support: +94 76 037 4033 or visit our Contact Page.